Pickup & Returns
Everything you need to know about collecting your order — and what to do if something isn’t right.
Cart 0- How do I get my order?
- You collect it at church. Everything in the shop is on the shelf here, so there is nothing to wait for in the post — we’ll email you when your order is ready, usually the same week.
- Where and when do I pick it up?
- At church, 8485 SW 112th Street: the church office Monday to Friday, 9 to 4, or the café on Sunday morning, before or after the service. Give your name or your order number — it starts with CCM-. We’ll hold it for four weeks.
- Do you ship?
- Not at the moment. Every order is collected at church, and you are never charged for postage.
- What if I can’t make either time?
- Email hello@christchurchmiami.org and we’ll work something out. If four weeks go by and we haven’t heard from you, we’ll get in touch before doing anything with your order.
- Can I return or exchange something?
- Yes — within 30 days, unworn and unused. Bring it to the church office (Monday to Friday, 9 to 4) or the café on a Sunday, or email us first if that’s easier.
- What if my item is damaged or wrong?
- We’ll make it right at no cost to you. Tell us within 30 days and we’ll swap it or refund you.
- How do refunds work?
- Refunds go back to the card you paid with. Once we’ve issued one, it usually shows up within 5–10 business days, depending on your bank.
- Is my purchase a tax-deductible donation?
- No. A purchase isn’t a gift, so it isn’t tax-deductible — but every purchase does support the ministry of Christchurch Miami. If you’d like to give, you can do that on our Give page.
- Is it safe to pay here?
- Yes. Payment is handled by Stripe, one of the world’s largest payment companies. Your card details are entered on Stripe’s secure page and never touch our website.
- I have another question.
- Email hello@christchurchmiami.org or call (305) 271-5262. Please include your order number if you have one — it starts with CCM-.